Bay County Cuts Request Volume 23% and Saves Countless Hours with Deflection
By deflecting requests for the wrong department and referring requesters to existing records, Bay County used JustFOIA to reduce request volume 23%.
Story
Mead School District Sees Value from JustFOIA 15 Days from the Word “Go”
Mead School District’s records request software implementation was live and processing requests in just 15 business days. Read their story.
City of Irving Improves Transparency, Citizen Experience with JustFOIA
Learn how the City of Irving’s JustFOIA system enhances the requester experience, from submission to response.
Peoria Clerk’s Office Shares Sneak Peek of Records Requests Process
RESOURCES Contributors: Stefanie Tarr, RMC, CMC, City Clerk, Courtney Coe, Deputy Clerk II, Michelle De Sutter, Deputy Clerk I Weighing in at over 1,300 records requests per month, the City of Peoria needed a solution to manage their requests. But one thing was a holding them back – Excel spreadsheets and file folders. That is why they decided …
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Peoria Says Goodbye to FOIA Spreadsheets and Hello to Accountability
Peoria, Illinois by the Numbers 111,021 Residents 8,253 Public Records Requestsper Month 63 JustFOIA Users Across14 Departments Contributors: Stefanie Tarr, RMC, CMC, City Clerk, Courtney Coe, Deputy Clerk II, Michelle De Sutter, Deputy Clerk I Peoria, Illinois, is the largest city on the Illinois River, with a population of 113,150. The nearby river port is busy as a …
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City of Bryan Records Request Process Before & After
RESOURCES It is effortless to complete open records requests within the requirements of the Texas Public Information Act. Watch as Becky Aldridge, Records Management Coordinator, City of Bryan, Texas, shares their story. This video includes chapters for easy viewing. Why implement a solution The before and after process Sneak peek of their system
City of Bryan, TX Makes Open Records Requests Effortless for Staff
Bryan, Texas by the Numbers 87,792 Residents 5,128 Public Records Requestsper Month 147 JustFOIA Users Across40 Departments Contributor: Becky Aldridge, Records Management Coordinator, City of Bryan, Texas Known as the “heart and soul” of the area, the City of Bryan, Texas, has a rich past, culture, and proud heritage. As a city neighboring College Station …
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City of Ocala Reduces Processing Time by 60% For “Any and All” Email Requests
Ocala, Florida by the Numbers 65,478 Residents 10,388 Public Records Requests per Month 4 Forms Created 60% Reduction on Email Request Processing The words “any and all” used to feel like a punch in the stomach to Records Manager Gary Blasczienski. Gary bore the primary responsibility for fulfilling public records requests for the City of …
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Palm Beach Gardens Simplifies Building Records Requests
Palm Beach Gardens, Florida by the Numbers 60,175 Residents 21,955 Public Records Requests per Month 4 Forms Created 72 JustFOIA Users Across 10 Departments We had the pleasure of interviewing Jenny Thomas, operations manager at Palm Beach Gardens. Watch what she had to say about the 50% reduction in time it takes to process a …
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Lien Requests Processing Time Reduced by 87% for Atlantic Beach
Atlantic Beach, Florida by the Numbers 13,283 Residents 772 Public Records Requests per Month 2 Forms Created 33 JustFOIA Users Across 18 Departments We had the pleasure of interviewing our client, City Clerk, Kim Flower, with The City of Atlantic Beach, FL. The City of Atlantic Beach, Florida, is located in the Jacksonville metro area, …
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Kissimmee’s Response Time Reduced
Kissimmee, Florida by the Numbers 80,003 Residents 20,436 Public Records Requests per Month 4 Forms Created 138 JustFOIA Users Across 28 Departments We had the pleasure of interviewing our clients, Austin Blake, City Manager, and Linda Hansell, City Clerk, with The City of Kissimmee, Florida. See what they said about their experience processing public records …
Bakersfield Police Department Improved User Experience
Bakersfield, California by the Numbers 416,175 Residents 2 Forms Created 206 JustFOIA Users Across 47 Departments 75% Reduction in Overdue Requests in Past 4 Months Like any good police department, the Bakersfield, California PD values its relationship with the community it serves. And one of the foundations of that relationship is transparency through public records. …
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