Customer Support

We are here to provide best-in-class support for your technology needs.

Support hours are Monday – Friday, 8 am to 5 pm for your local time in the continental U.S.


Create an Account or Submit a Ticket

Please note: our parent company’s logo (MCCi) is displayed on the portal.

What to expect after creating an account:

An email should land in your inbox including a link to activate your account. Once activated, proceed to the Client Portal to log in with your credentials.

What to expect after submitting a ticket:

A technical support team member will reach out to you within the hour, typically less!

Customer Success

For questions about your account, to add more features or services to your account, and more!

866-761-5301 ext. 2

Email Your Customer Success Manager

What to expect after contacting your account manager:

Your success manager will respond within one business day.

Access your Training Center account or contact the Training Center manager for assistance.

Log In to Your Account

Email the Training Center

What to expect after contacting the Training Center:

The team will respond within one business day.