About Us

Our solution originated in 2014 as software developed by our sister company MCCi, a team of public sector business process automation experts. Although we function as separate companies, our core values remain the same to ensure we operate in the Client Lane. Your journey to modernizing records requests processes matters to us.

Our vision is to offer the most powerful and easy-to-use records requests software.

Who Are We?

We are a GovTech company providing the easiest-to-use records request management software to agencies nationwide. JustFOIA manages every step of the process from intake to delivery, saving valuable time through automating repetitive tasks, reminders, and communication with requesters and responders. Read more about how it works.

Our mission is to build public trust between our clients and their communities through technology.

We pride ourselves on having the highest quality client service, training, user groups and technical support. With a 98% client renewal rating, our team operates in the client lane, putting our clients’ needs first, always. We listen well, respond fast, and exceed expectations — we want to do this for you too!

We know there are plenty of other products to choose on the market, so why choose us? With 20-plus years experience working with public agencies, we built a client-centric solution with their feedback in mind. Our team maintains long-lasting relationships with our clients, and they are the heart of why we do what we do.

Our fun company culture, the support we provide, and our focus on your success make us stand out from our competition. We do what’s right and stand by our words with action. Your voice is heard here. See our client reviews on G2.

Donny Barstow with municipal clerks dressed in "Peaches" outfits for a baseball themed event
Our CEO, Donny Barstow, with Municipal Clerks at an IIMC Baseball Themed Event

We Operate in the Client Lane

Clients are the heart of our company and culture. Their needs provide the trajectory of our service, product offerings, and growth – personally and professionally. We are not a company whose departments operate independently; instead, we create a collaborative environment with a common goal to support our clients. Working in silos would risk losing focus on our destination – our clients’ success

Our team encompasses the industry’s most committed, intelligent, and innovative professionals. With the courage to try something new, we develop new features our clients want by voting in their ideas portal. We need to focus on our clients to reach our destination. Clients First, Always.

Our Core Values

We are Fanatical About Client Success.

Success starts with our eagerness to understand our clients' goals. We know that excellent service, education, and follow-up are all part of the success life cycle – and we do it well.

We Do the Right Thing. Always.

We care deeply about serving our clients and maintaining a solid reputation for always doing what’s right – even when it’s not easy. We know that the work we do has a big impact on our clients' lives and are committed to doing that work with the highest integrity and character level.

We Innovate and Evolve.

Our growth initiatives are based on what our clients need and where they are headed. We understand that we must continuously evolve and improve to support sustainable growth.

We are Fueled by Crushing Goals.

We set aggressive goals, crush them, celebrate, and do it all over again. We think it’s FUN!

We are Unreasonably Picky About Our Teammates.

We believe that the execution of team goals requires excellence at every level. Each team member must enjoy their work and excel at doing their part.

We Expect and Empower Our Team to Grow.

No explanation needed.