Counties play an essential role in our nation’s democracy. County government services are responsible for conducting elections, collecting taxes, providing health and social services, and countless more services to their citizens and community.
Imagine the critical records across any public sector agency subject to open records laws — those are public records. Records are the lifeblood of county operations — it is their duty to ensure openness and transparency at every level of government.
Many departments across the county are responsible for proper records management practices to comply with state laws on public records, like the Freedom of Information Act (FOIA) and the Open Meetings Act (OMA).
No one county has the same operating model or approach to managing the fulfillment of public records requests as another. But let’s explore the pros and cons of a centralized model.
A configurable technology with seamless user experience provides flexibility to honor each department‘s workflow.
Reporting and Oversight
The right technology partner provides live implementation and ongoing training and support. At JustFOIA, our customers get a live, helpful, and friendly person from 8 am to 8 pm EST. We are your partner in driving adoption with monthly live training, quarterly product updates, and an immense library of on-demand content.
Security and Permissions
Our team is committed to maintaining a secure platform by providing rigorous threat monitoring, next-gen firewall protection, and industry certifications like CJIS Compliance Readiness and SOC2. JustFOIA is on the same cloud platform that the Department of Defense and other government agencies trust – Microsoft Azure Government Cloud. Robust permissions make role-based and granular permission controls a snap.
Benefits for All
In closing, no one-sized model will work for every county. A systemized approach powered by easy-to-use technology will drive benefits for all:
Our Customers Say
Are you looking to improve how your agency or department manages records requests? Then, watch this personalized product tour to see how JustFOIA stacks up against your priorities.