Deflect Repetitive Requests With the Public Portal
Direct citizens to an online experience to submit requests, track their status, and eliminate unnecessary work by systematizing the process.
Provide the Best Experience for Your Requesters
Transparency is a vital component to building public trust between your organization and the community you serve. Being proactive and streamlining your process allow for increased compliance, reduced complaints, and happier employees and citizens. Optimized for the best user experience, the Public Portal features allow your requesters to do the following:
Search Records
Deflect new requests by posting previous requests to the public.
Submit and Track Requests
Empower requesters to request and securely download their responsive documents online, even large files.
Create an Account
Requesters can create an account to track the status of multiple requests in one place.
Submit Anonymously
Ensure rights are protected by allowing anonymous submission.
Correspond with Other Departments
Save time and resources by centralizing all request communications.
Pay Invoices
Build a revenue stream by the requester paying invoices online.
How You Benefit
We know your staff juggles requests from numerous channels: emails, phone calls, voicemails, walk-ins, snail-mail, and faxes. Why not make it as easy for requesters as JustFOIA is for you? Give the gift of the Public Portal for your citizens, and streamline the entire process from the start. Here are just a few of the benefits you get by offering this service:
Online Experience
- Embed On Your Website
- Customize Forms to Serve Many Request Types
- Adhere to ADA Regulations
- Proactively Release Large Documents & Videos
Reduce Repeat Requests
- Deflect Repeat Requests
- Proactively Release Documents
- Focus On Strategic Projects
- Streamline the Process
Control Public Access
- Allow Citizens to Self-Serve
- Set Expiration Dates on Published Records
- Accept Terms & Conditions
- Add Keyword Tags For Records
