Imagine the ability to quickly notify requesters of estimated costs and receive payments instantly, before spending your resources on abandoned or excessive requests. JustFOIA’s Payment Portal allows you to add and issue fees for records requests, invoice requestors, and log payments in one centralized interface.
Do your state and local policies allow you to charge citizens for more complex submissions? The fee schedule established for each request can recover expenses from the overhead and supplies needed to complete the fulfillment process.
By investing in JustFOIA as your records requests management solution, you enable your organization to consistently and accurately recover fulfillment expenses (labor and supplies) for each request.
There’s a good chance JustFOIA can already transfer payments to your organization’s current system with very little setup. We can connect to nearly 80% of non-proprietary Merchant Service Providers/Processors such as:
Or you may choose one of our Payment Gateway partners that best fits your needs:
| Benefits | JustFOIA | Payment Portal Integration |
|---|---|---|
| Invoice requestors through JustFOIA's Public Portal | ||
| Manually log payments towards an invoice | ||
| Automatically log payments towards an invoice | ||
| Accept credit/debit card payments directly within JustFOIA | ||
| PCI DSS (Payment Card Industry Data Security Standard) Compliance |
Recoup hours spent communicating with requestors, manually tracking time and expenses, and invoicing and receiving payments.
No more handwritten credit card numbers laying around. Payment Portal transactions are Payment Card Industry (PCI) Data Security Standard compliant.
Invoice requesters and post payments in one centralized interface.
Save hours with fast estimating and invoicing for requests.
Make your finance department happy by tracking individual fees per request.
Citizens expect the government to provide the same level of service as other vendors offering self-service, online payments, and digital support.
A payment gateway facilitates the secure transfer of transactions from a merchant to a third-party payment processor associated with the merchant’s acquiring bank. Gateways often offer additional services like reporting and checks on transactional data, such as message formatting, automatic tax calculation, and fraud detection.
A merchant account is a financial institution or bank account used by an organization specifically to collect proceeds from the consumer bank account or credit card payment transactions. You must have a merchant account to use a payment gateway. A merchant account is a separate agreement between your agency and the payment service provider and is not provided by JustFOIA.
The IPN integration works through the PayPal API gateway to the IPN Listener so payments get processed through your back-office and administrative processes. See the infographic below for a visual of the process:
Fill out this form to request a demo or more information about JustFOIA. We will respond within one business day. Please note: We do not process records requests for individuals – please contact the agency of record.
Trying to Request a Public Record?
Thanks for visiting us, however, we cannot assist you with public records. We provide the software to manage records requests to government organizations. To learn how to search for the agency of record, visit this page.
