FEATURE | User Training

Best-in-Class Solution Training

JustFOIA’s robust solution training opportunities reduce frustration and overwhelm. You’ll feel confident on day one!

Training for Every Step of Your FOIA Journey

Some software companies give you a handful of training videos and say, “Good luck!” But with JustFOIA, you get live admin training, comprehensive video training courses, and monthly “Deep Dive” webinars to continue your learning.

Customized Training Benefits

Training Difficulties

But JustFOIA’s Training...

Training Opportunities

Join us each month for live training opportunities. This is your chance to interact and learn from our resident experts as well as your peers. These are great refreshers to get new hires up to speed.

Deep Dive Training

Join us each month for our popular “Deep Dive” series. Our experts will take you through an in-depth look at a particular feature so you can feel completely confident in understanding your system configuration and learn all the tips and tricks for streamlining your work.

Product Updates

JustFOIA adds features based on your feedback. Our leadership presents a updates with new and upcoming features. We like to keep these events fun, with plenty of our famous llama swag!

Training Center

Our video-based Training Center LMS comes standard with every subscription. From quick refreshers to full courses on your processes, it has everything your employees need to understand the system.

Industry-Leading Learning Management System (LMS)

No need to take time out of your busy schedule to get new employees up to speed on FOIA. Comprehensive courses walk employees through your organization’s exact processes.

Train from Anywhere

Agency-Wide Access

Gamified Fun

What Our Clients Say...

“Initially, we met with each department and showed them how to use JustFOIA. There wasn’t much heavy lifting from an IT standpoint. I’m only pulled in if there are simple questions. I refer people to the Training Center, and that helps me to answer people's questions.”

Learn More

To justify getting a new records request system, you need to show that the vendor will support you through user adoption and training. On our blog, you’ll learn to clearly demonstrate the value of FOIA software to stakeholders in terms of efficiency gains, risk reduction and compliance, and ROI.

How to Craft a Convincing Business Case for Records Request Software

Lack of training and scalable processes can lead to issues that delay records processing, damage your credibility, and just waste your time. In this blog post, we explore common challenges in the public records request process. You’ll get actionable tips to reduce the FOIA overwhelm and keep both requesters and internal staff happy.

5 Public Records Request Process Challenges (and How to Prevent Them)