Today, people are getting more internet-savvy and less tolerant of waiting (for anything!), but other factors drive the big increases in records requests. Specifically, citizens want access to services online instead of going to locations and conducting more business via the internet.
Access to services online is apparent in requests for public records. Agencies need to be aware of the forces driving increased demand.
Topics in this guide include:
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Trying to Request a Public Record?
Thanks for visiting us, however, we cannot assist you with public records. We provide the software to manage records requests to government organizations. To learn how to search for the agency of record, visit this page.