Skip to content 
Secure Access with Single Sign-On
Put your mind at ease—SSO helps keep unauthorized users from accessing sensitive records request data in JustFOIA.
Users and IT Agree: SSO is Just Easier
System users love the convenience of logging on in a few clicks without remembering complicated passwords. IT staff loves tightened security, fewer password resets, and easily adding and removing users.
Single Sign-On Benefits
Problems with Manual Sign In
- Security risks when users re-use passwords
- Potential for disgruntled former employees to cause trouble before their access is removed
- Password fatigue
- Fielding calls from users who forgot passwords
- Reduced efficiency
But SSO...
- Tightens security
- Removes users’ access quickly
- Takes away the need to remember passwords
- Reduces reliance and support issues stemming from authentication issues
- Saves up to 20 seconds each time a user logs in
Common Enterprise Connections
- Microsoft Entra ID (formerly Azure AD)
- Active Directory Federation Services (ADFS)
- Active Directory Lightweight Directory (AD LSD)
- Cisco Duo
- Google Workspace (G-Suite or Google Apps)
- Okta
- Open ID Connect
- SAML (Security Assertion Markup Language)
- PingFederate
How SSO Works
- User logs into JustFOIA
- Identity provider receives authentication request
- Identity is authenticated and a response is sent to JustFOIA
- Verified user is granted access
What Our Clients Say...
Learn More
Your FOIA software will process documents containing sensitive information about your organization and individuals. It’s essential to investigate security features thoroughly. In this blog, we cover three areas of security that agencies need to consider when evaluating potential SaaS options.
Security in SaaS: What Every Agency Should Know When Choosing a Public Records Request Platform
Lack of scalable processes can waste time and pose compliance risks. Read about how to conquer this and other FOIA challenges.
5 Public Records Request Process Challenges (and How to Prevent Them)
Let's Get Technical and Dig a Little Deeper
Is there a limit to how many users can authenticate with SSO?
No, there is no limit to the number of JustFOIA users that may authenticate with our optional Single Sign-On integration.
Does JustFOIA manage system user groups?
All new users that log in via the SSO provider are created within JustFOIA automatically under a View-Only permissions role. Of the four user roles – Administrator, Power User, User, and Viewer – the Viewer has the least access to the system so it's the most secure initial setup. Permissioned access within JustFOIA is managed by the system Administrator while your organization's IT management can instantly deprovision access if an employee were to leave.
What if I need to log in manually?
Not all users in the system need authentication with your SSO provider. The user administration page will allow you to manage existing users. In addition, you can stop the automatic redirection to your SSO provider and reach the manual log-in page by using a specific URL.
What happens when a user leaves or their SSO access needs to be removed?
JustFOIA does not store user authentication data. Instead, it makes a call to your identity service every time. When someone leaves the organization and your internal IT team removes their access from your central identity service, their access to JustFOIA is also removed.
Does SSO work with requester accounts?
Your requesters access their requests in a separate place (Public Portal) and use a separate authentication system than internal users. If anyone outside of your organization try to access to your internal system, their credentials would not be authenticated and they would be blocked.