Protect Sensitive Data with Automated Document Redaction

Our powerful, integrated redaction feature allows you to upload and redact documents within the system. Automatically redact sensitive data with a single click, or create custom redactions that save time and resources for your team.

Simple and Secure Redaction

With automatic and manual redaction capability, you will reduce your compliance risks, eliminate legal exposure due to public release of sensitive data, and streamline your redaction process. Watch this video to see it in action:


Our Clients Say

This program allows me to stay organized by keeping and redacting all records in the same place.

Redaction Options Available

Automatic Redaction

Redact documents with a single click. Automatic redaction features include text search, pattern matching, proximity search, and commonly used formats for sensitive data, such as:

Manual Redaction

Keep your response documents completely compliant with the most precise manual redaction features, such as:

Compliance Features

Exemption Reasons

Easily select the reason for redaction from pre-written options (e.g., exemption code, state statute), or create custom reasons for any redaction you make.

Exemption Log

Easily select the reason for each redaction exemption used in the document and attached to responsive documents.


All redactions are logged in the JustFOIA redaction audit log.


Once redactions are applied, those areas get burned into the document and cannot be recovered or removed.

Draft Mode

Save a draft of your redactions for approval or to resume working with the record at a later time.


Redactions to documents can be saved and shared with another user to review and approve prior to sending the response.

Unlimited Users Without Additional Fees

Another great benefit you’ll receive by choosing our in-app redaction is it’s available for unlimited users with access to collaborate.

Redact Records Using Your Preferred Integration

JustFOIA accommodates a variety of organizational workflows. Use Adobe Acrobat Pro to redact? We have an integration for that. Redact using Laserfiche? We fully integrate with Laserfiche. We meet you where you are!

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Keep your entire redaction process secure within the platform, hosted on the Microsoft Azure Government Cloud (compliant with CJIS, HIPAA, FedRAMP, and other regulatory requirements).

This is the most popular choice among our clients.

Adobe Acrobat Pro

Easily upload documents from Adobe Acrobat Professional to a specific request.

In Adobe, you can create and edit documents, apply redactions, and access other features available in the software.


Conduct all searching, editing, and redaction in your Laserfiche solution. Then, easily retrieve your documents from Laserfiche to a specific request with a single-click.

Create a seamless experience between Laserfiche and JustFOIA for your users.

Not sure which redaction software is right for you? Dig deeper into the technical specifications of each option and get a personalized recommendation on our blog.

Why Does Proper Redaction Matter?

Redaction is one of the trickiest and highest-stakes elements of the records request process.

Getting it right ensures that:

But get it wrong and you could:

Redaction is one of the trickiest and highest-stakes elements of the records request process.

Getting it right ensures that:

  • Individuals’ personally identifiable information (PII) remains secure
  • Innocent parties stay safe
  • Your organization is protected from lawsuits

But get it wrong and you could:

  • Put individuals in danger of physical or financial harm
  • Endanger national security
  • Expose your organization to negative publicity
  • Risk expensive and embarrassing lawsuits

Pitfalls of Manual Redaction

If you’re not using automatic redaction software, you may still be relying on manual methods like covering information with a black box in a PDF document—or even printing, marking over with a Sharpie, and re-scanning!

Why is this a problem?

  • Time-consuming: Complex “any and all” type requests can generate thousands of pages of responsive documents. Redacting by hand can take days!
  • Difficult to remove metadata: The “black box” method doesn’t erase metadata from a document—meaning you need to go through a tedious and technical process of removing it.
  • Increased risk of errors: When going through those thousands of pages, it’s easy to gloss over things that should be redacted.
  • Harder to keep track of exemption reasons: You may need to manually keep a log of why information was removed from a document in case a requester challenges it. (JustFOIA generates an exemption log automatically.)

Let's Get Technical and Dig a Little Deeper

You've got questions. We've got answers.

Absolutely! Only users permitted by your organization can access the redaction module.

Once redaction is applied to a document, only the redacted version of the document can be released. Unredacted documents are stored securely inside JustFOIA.

Yes. To utilize this plug-in, your organization will need to have Acrobat Pro available to users who redact records.

Yes. To utilize this integration, each user will need a full Laserfiche license. Don’t have a Laserfiche solution provider? Reach out to our sister company, MCCi, the top Laserfiche solution provider in the world for more information.

During implementation, we work with you to decide what types of sensitive information always need to be redacted. Depending on your jurisdiction, this could include financial account numbers, email addresses, Social Security Numbers, and other personally identifiable information (PII). We set up Regular Expressions (RegEx) to find the information. Then, when you need to redact a document, you navigate to the redaction tool and securely remove this pre-defined information with a click of a button! 

Yes! JustFOIA burns all redactions into the document. That means that all metadata is removed so that sensitive information isn’t accidentally released. 

Metadata is information embedded in digital documents that provides details about their creation, editing, and history. This data includes author names, revision history, timestamps, and sometimes even sensitive information. For instance, an individual’s email address could be hyperlinked within a document. If not removed, metadata can inadvertently expose confidential data, compromising individuals’ identities or revealing hidden information.