Deflect Repetitive Requests With the Public Portal

Direct citizens to an online experience to submit requests, track their status, and eliminate unnecessary work by systematizing the process.

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JustFOIA Public Portal

Provide the Best Experience for Your Requesters

Transparency is a vital component to building public trust between your organization and the community you serve. Being proactive and streamlining your process allow for increased compliance, reduced complaints, and happier employees and citizens. Optimized for the best user experience, the Public Portal features allow your requesters to do the following:  

Search Records

Deflect new requests by posting previous requests to the public.

Submit and Track Requests

Empower requesters to request and securely download their responsive documents online, even large files.

Create an Account

Requesters can create an account to track the status of multiple requests in one place.

Submit Anonymously

Ensure rights are protected by allowing anonymous submission.

Correspond with Other Departments

Save time and resources by centralizing all request communications.

Pay Invoices

Build a revenue stream by the requester paying invoices online.

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How You Benefit

We know your staff juggles requests from numerous channels: emails, phone calls, voicemails, walk-ins, snail-mail, and faxes. Why not make it as easy for requesters as JustFOIA is for you? Give the gift of the Public Portal for your citizens, and streamline the entire process from the start. Here are just a few of the benefits you get by offering this service:

Online Experience

  • Embed On Your Website
  • Customize Forms to Serve Many Request Types
  • Adhere to ADA Regulations
  • Proactively Release Large Documents & Videos

Reduce Repeat Requests

  • Deflect Repeat Requests
  • Proactively Release Documents
  • Focus On Strategic Projects
  • Streamline the Process

Control Public Access

  • Allow Citizens to Self-Serve
  • Set Expiration Dates on Published Records
  • Accept Terms & Conditions
  • Add Keyword Tags For Records
The JustFOIA Guarantee seal

We promise JustFOIA is the easiest-to-use records request management software on the market — guaranteed, or we will retrain you for free!

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Request More Information

Fill out this form to request a demo or more information about JustFOIA. We will respond within one business day. Please note: We do not process records requests for individuals – please contact the agency of record.

Trying to Request a Public Record?
Thanks for visiting us, however, we cannot assist you with public records. We provide the software to manage records requests to government organizations. To learn how to search for the agency of record, visit this page.