Sink or Swim? How to Manage the Swell of FOIA Requests
FOIA requests aren’t new; they’ve been around for 55 years. However, in the last year alone, we’ve seen a 20% increase in FOIA requests per customer, and that number isn’t dropping anytime soon.
Watch this video to hear our interview with StateScoop about the records requests industry and learn more about how top trends with all-in-one systems can streamline your records requests management processes.
- Comparing workflow processes with private vs. public portal options
- Improving citizen experiences through automation in cloud-based systems
- Increased need for security to develop a framework for risk mitigations & audit trails