Choosing the right service provider is equally as important as the software itself.The software may fit the needs of your organization. Even though, if you selected a provider that doesn’t respond well when you face unexpected challenges – it could result in a delayed or failed adoption within your organization.
Your provider should be the best in the industry with in-depth expertise, resources, and a steadfast commitment to customer success.Gartner, Inc. cites this as the most critical decision when embarking on a transformation project. Expertise does not come overnight; it grows with time, successful projects, and learning best practices over over interactions with many customers.
Here are a few questions to ask when researching a service provider:
- Is the provider stable?
- How long has the provider been in business?
- What’s their reputation in the industry?
- How knowledgeable are they about your business model?
- What’s the strength and size of their team members available in support and customer relations?
JustFOIA has some of the most committed, intelligent, and innovative professionals in the industry. Our implementation, training, customer success, and technical support teams are genuinely fanatical about customer success.We listen well, respond quickly, and over-deliver. When you choose to partner with us, you will benefit from decades of experience and rich history of client success stories.
There are other records requests software options on the market, so what makes us different?With over 20 years of experience working with the public sector, we build customer-centered solutions with our customers feedback in mind. We continue to maintain long-lasting relationships with our customers and believe that is the heart of why we do what we do. Often, we hear that our company culture, the support that we provide, and the focus on their success is what makes us stand out from our competition.
JustFOIA is the most powerful and easy to use records requests software solution, offering:
- World-class support
- Training Center with over 100 videos
- Simple to use, powerful automatic document Redaction Tool
- Internal & External Discussions
We are ideally suited for organizations like you looking for:
- Efficiency processing records requests
- Ways to move toward a more digital workplace
- Enhanced remote work capabilities
- Minimized overall foot traffic at the office
We serve the following markets:
- Higher Education
- Law Enforcement
- School Districts
- Special Districts
- State Agencies