Public Records, Simplified.
Manage everything related to freedom of information requests in one easy-to-use, cloud-based, hosted solution. Stay in FOIA compliance and beat the bottlenecks when it comes to processing public records.
Toss the spreadsheets and take back your workday with a request tracker that allows you to see the progress on every request that your organization receives.
Your citizens will be able to: submit new requests, track the status of their requests, and view the response documents with or without an account. And with our team’s ability to customize integrations to retrieve records from document repositories, we have you covered when you need to bridge that gap. JustFOIA offers redaction options through Laserfiche and Adobe plugins as well.
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How Does JustFOIA Benefit Your Agency?
Makes documents available in your public records search archive.
Increases transparency and improves customer service with your citizens.
Helps you stay in compliance with federal, state and local laws.
Having your FOI/FOIL/FOIA and Lien request management solution available online will significantly reduce the amount of time and cost associated with processing open records requests.
See What You Can Do
Create Invoice & Email Templates
When you find yourself processing the same types of communications or fees associated with completing a request, the Public Portal offers the ability to design templates to easily attach files to your correspondence for the requestor.
Create Internal Fields
You’ll have multiple form processes and form fields available for each form created in the Public Portal. Adding internal fields is customizable and it gives you options to set user permissions too.
Add Tags, Keywords & Descriptions
Providing tags for your completed requests will allow your citizens to search for common documents that are processed often by adding keywords and descriptions. Examples of the types of documents our clients are tagging are: emails, building permits, tax information, body cam footage, arrest reports, incident reports and more.
When a public records request is submitted, you may need additional information from the requestor. They’ll be able to upload files for you straight from the public portal and you’ll be able to upload public files once the request has been completed.
Brand Your Public Portal
From your organization’s brand persona, and uploading logos, colors, and fonts that are in line with your style guide, you’ll be able to customize your Public Portal for your citizens as if it’s a part of your existing website.
Centralize Your Records Requests
Now that you’ve seen the features available with the Public Portal, you’ll be able to pull everything together in one central, cloud-based solution to complete all requests for open records.