We Serve State & Local Government

We know you need a better way to manage your record requests. Requests are on the rise and the last thing you want is inefficiencies while gathering your response documents. It’s time for JustFOIA—a scalable system to track requests and cut processing time up to 70%.

Built With You in Mind

Our sister company, MCCi, is a leader in the government technology space for business process automation. Their team originally developed our platform. Our experience combined with MCCi’s 20+ years of work with state and local government agencies gives you the advantage of choosing JustFOIA as your SaaS solution. As a result, we empower you to modernize the way your organization serves your citizens.

Efficiency is a non-negotiable when handling complex requests in high volume. The good news for you is there are no variable year-to-year costs because our solution is subscription-based, and we don’t require additional user licenses.

Modernize Your Response Processes

Centralize Requests Management

Your customized portal logs all relevant request information. Instantly know the status of every requests at a glance.

Keep Citizens Informed

Centralized, public portal for anyone to search, submit, track, correspond and pay.

Minimize Security Risks

Your data is encrypted and protected by world-class security and compliance infrastructure.

Build Efficiency Through Redaction

Quick and painless in-app and integrated options to protect sensitive data.

Save Time Through Workflow Automation

Let JustFOIA handle the details of notifications, reminders, escalation, routing and tracking.

Gain Performance Insight

Detailed reporting provides a bigger picture of your process.

5 Public Records Request Process Challenges (and How Experts Say to Prevent Them)

With requests on the rise, lack of scalable public records request processes leads to problems that:

damage your credibility
leave you vulnerable to lawsuits
cause friction between coworkers
And just waste your time.

In this blog post, we’ll explore common challenges with insider tips from three records request professionals.

You’ll get actionable steps to reduce the FOIA overwhelm, crush your backlog, and keep both requesters and internal staff happy.

Keep Your Organization in Compliance

JustFOIA can be used in every department by unlimited users. Include internal departments, external agencies, third parties, and anyone else you need to communicate within the solution. Collaborate with everyone you need to streamline your records requests management. Meet regulatory compliance and retention standards for your laws.

Our Clients Manage These Common Request Types

What Our Clients Say...

JustFOIA is so easy and intuitive, everyone can use it. Our requests are processed so quickly, and they can request, pay and access their documentation anywhere whether it’s on their phone, at home or at work.

Since using JustFOIA our public request process is infinitely more efficient and transparent. Now, we can be absolutely positive we’re in compliance with our public records statute timeline and know when to help step in to help our teammates if needed. Our teammates LOVE that we can input email templates, so you don’t have to reinvent the wheel with each request response and maintain consistent messaging. Additionally, I’m able to provide concrete metrics and reports to management using the dashboard features. Even our legal counsel has given feedback about how user-friendly everything is. I can’t say enough good things about how much JustFOIA has helped our team manage public records requests!